Internal Help Desk
We handle trouble with PCs, software, and peripherals, along with everyday IT questions from your team.
IT Outsourcing
AXIEL acts as your in-house IT department.
We cover a wide range of work, from reviewing existing operations to security assessments and IT infrastructure improvements.
We also plan and drive digital transformation (DX) initiatives.
Common Challenges
- We have no IT staff, so problems go unaddressed or take too long to resolve
- PC and account management depends on one particular employee
- We want to know whether our security measures are adequate
- We want help introducing a chat tool
What We Offer
IT Infrastructure
We build and review networks, manage accounts, and select and procure equipment. We also support the rollout of chat tools such as Slack, including channel design.
Security Measures
We assess your current state, introduce the right measures, and help establish internal policies.
DX Support
We plan and execute the digitalization of your business operations.
How We Work
- 01 Consultation (Current State Review)
- 02 Proposal & Estimate
- 03 Implementation & Team Setup
- 04 Ongoing Operation & Regular Review
Technologies & Areas
These are the areas we cover.
- PC & account management
- Network infrastructure
- Security measures
- PBX
- CTI
- CRM
- Outsourced help desk SaaS
- Other SaaS implementation
- Internal help desk (IT support) outsourcing
Pricing
To provide sufficient support, our pricing starts from JPY 1,200,000 per month.
A dedicated specialist — or a team of specialists depending on the scale — will support you.
Start Your Project
Let's Start Your Project
We listen to your business challenges and requirements, then propose the best way forward. Please feel free to contact us first.
The initial consultation is free of charge.
Based on what we learn from you, we will prepare a quotation and proposal.
Meetings are conducted online in principle, though in-person meetings are available within Tokyo.